Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your

order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer standard and

expedited shipping options.

3. International Shipping

We offer international shipping to select countries. Shipping charges and delivery times vary depending on

location. International orders may be subject to import duties and taxes (including VAT), which are incurred

once a shipment reaches your destination country. The store is not responsible for these charges if they are

applied and are your responsibility as the customer.

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking

number you can use to check its status. Please allow 48 hours for the tracking information to become

available.

5. Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If you are shipping to a P.O. Box, we

recommend selecting USPS at checkout.

6. Refunds, Returns, and ExchangesShipping Policy

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will

refund the full order amount minus the shipping costs for the return. In the event that your order arrives

damaged in any way, please email us as soon as possible with your order number and a photo of the item's

condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory

solution.

7. Contact Us

If you have any further questions, please don't hesitate to contact us at copperstatesteep@gmail.com